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City Manager

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1. If I have a question regarding City services should I contact the City Commission or the City Manager?

The City of Abilene provides many methods for you to get answers to your questions regarding City services. We recommend you consult the FAQs provided within each department to see if your question is answered there. Next if you know what City Department is involved get in touch with the contact listed or use the Report A Concern module, . If those methods do not provide answers, feel free to contact your City Manager. Our City Commission is always eager to hear from the residents of the City relating to matters of the City. The above suggestions may help streamline a quick response.

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Community Development

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1. When do I need a building permit?

Building permits are required for all structural components, electrical work, mechanical work, plumbing, accessory structures, and decks. Permanent signs, fences, pools, or spas must likewise be permitted. Contact Community Development at 785-263-2355 for more information.

2. Where are my property lines?

Property lines are identified by property pins in the corners of the property. If you cannot find the pins, you must hire a private surveyor to accurately survey the property boundary. The City of Abilene does not provide this service.

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Convention & Visitors Bureau

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1. Where is the Convention and Visitors Bureau Civic Center located?

The Convention and Visitors Bureau Civic Center is located at:
201 NW Second St.
Abilene, KS 67410

2. What is there to see and do in Abilene?

Abilene has more than a dozen museums and attractions. We are known for our destination dining and shopping. Please refer to our visitor's section for more details.

3. Who do I contact if I want to bring a group of visitors to Abilene?

Contact our Tourism Director at 785-263-2231 or 800-569-5915.

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Finance

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1. What is the mill levy rate for the City of Abilene

Currently the city portion of the overall mill levy rate is 33.454 mills, of which 26.124 mills is for General Fund purposes, 4.523 mills for Library operations, 1.283 mills for Debt Service, .579 mills for Fire Apparatus replacement, .482 mills for Capital Improvement, and .463 mills for Airport Operations.

2. What is the Sales Tax Rate in the City of Abilene

Presently the Sales Tax Rate for the City of Abilene is 8.25%, which is made up of 6.3% State, 1.0% County, 0.5% City General Fund, 0.35% Special Revenue for Pool/Library Renovation Projects (sunsets in 2019), and 0.25% Special Street Tax for Street Renovation Projects (sunsets 2023)

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Fire Department

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1. Are burn permits required in the City of Abilene?

Normally, citizens are allowed to burn small piles of leaves or small limbs as long as the fire is out by sunset. Residents may obtain a burn permit by calling the Fire Department at 785-263-1121.

2. What is your average department response time?

Our average response time in the city is four minutes.

3. Does the Fire Department go on EMS calls?

In the case of a life threatening emergency, we will dispatch Dickinson County EMS to provide extra assistance. All of our on-duty personnel are trained to provide basic life support.

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Municipal Court

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1. When is municipal court held?

First appearances are on each Monday of the month at 1:00 pm, and trials are held on each Monday, at 2:00 pm (unless it is a holiday or court has been canceled for some other reason).

2. What is the phone number and address for the prosecutor?

Dustin Mullin is presently serving as prosecutor. Mr. Mullin may be reached by phone at (785) 632-5666. The mailing address for Mr. Mullin is PO Box 205, Clay Center, KS 67432.

3. If I'm interested in a diversion, who do I contact?

Please contact the prosecutor, Dustin Mullin, at 785-632-5666. His mailing address is PO Box 205, Clay Center, KS 67432

4. Where is the municipal court located?

419 N. Broadway, Abilene, KS. Upstairs, in the city building.

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Parks and Recreation

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1. Where can I find Abilene Recreation league game schedules?

Abilene Recreation league game schedules can be obtained by contacting the Abilene Parks and Recreation office at 785-263-7266, stopping by the Abilene Community Center, or visiting our facebook page at www.facebook.com/abileneparksandrecreation.

2. Where can I get a copy of the current program and activities guide?

You can obtain the most current program and activities guide by visiting the Abilene Community Center, Abilene City Hall, The Abilene Convention and Visitor's Bureau, the Abilene Public Library, the Abilene Chamber of Commerce, or visiting www.abilenecityhall.com and choosing the Parks and Recreation tab.

3. How do I register for activities?

There are three ways to register for activities:
1.) Visit the Abilene Community Center 1020 NW 8th St.
2.) Call the Abilene Community Center (785) 263-7266
3.) Visit the "Program Registration Form" link under Parks and Recreation on this website

4. What payment types are accepted when registering for activities?

When registering in person at the Abilene Community Center you may pay with Cash, Check, Debit, or Credit cards. If registering online or over the phone you can pay with either a Credit or Debit card.

5. Are there scholarships available for youth activities?

Yes, there are two types of scholarships available, 50% and 25% off registration fees. To qualify for these scholarships, your child must receive free or reduced lunch discounts from the school district. If you think your child may qualify for scholarships, please contact the Abilene Parks and Recreation department for more information at (785) 263-7266.

6. I am interested in coaching a youth sports team, what do I need to do?

Contact the Abilene Parks and Recreation department at 785-263-7266.

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Public Works

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1. How do I get my water turned on?

To get your water turned on, please contact City Hall at 785-263-2550.

2. Is the city responsible for removing snow from my driveway?

No, residents of Abilene are responsible for removing snow from their driveways due to the number of driveways and the quantity of equipment and time that it would require for the city to perform this task.

3. Is my tap water safe to drink?

Yes, Abilene's city water meets stringent testing requirements.

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Utility Billing

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1. How do I start water / sewer service?

Fill out the water / sewer application, pay the $25 fee, and provide photo ID to be copied.
Utility Service Application

2. How and where can payments be made?

Utility bill payments can be made by cash, check, or credit card. Payments may be mailed, placed in our drop box out in front of the building, or paid in person at:
419 N. Broadway St.
P.O. Box 519
Abilene, KS 67410

Credit and debit card payments can be made in person or over the telephone by calling 785-263-2550. We also accept checks by phone. Credit or debit card payments may be made through this website via our online bill pay.
Online Bill Pay

3. Can my payment be deducted automatically from my checking or savings account?

Yes, payments can be deducted automatically from your checking or savings account. Submit the authorization form with a voided check attached to:
419 N. Broadway St.
P.O. Box 519
Abilene, KS 67410
Automatic Payment Authorization Form